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Privacy Policy

Last updated - 31st July 2025



Introduction:

This Privacy Policy describes how Upsurge ("we", "us", or "our") collects, uses, and protects your personal data when you use the services provided by Upsurge, namely Marketwatch by Upsurge or any other service that is provided by Upsurge currently or in the future (hereinafter referred to as "Our Services"). We are committed to ensuring that your privacy is protected and that your data is used in compliance with applicable data protection laws.

Information Collection:

When you register to use the services of Upsurge, we collect the following information:

  • Name
  • Email Address
  • WhatsApp Number / Phone Number
  • Date of Birth
  • List of stocks you are interested in tracking / Stock Preferences

This information is essential for providing personalized alerts and service functionality. We also collect Device and Usage Data, including information about your device, IP address, and platform activity, which is used to improve user experience. This may include data collected via cookies and tracking technology (e.g., user ID, pages visited) and access log files (IP address, browser type, date/time of visit, pages viewed) to analyze traffic patterns and understand website usage.

Use of Information:
  • Provide, operate, and maintain Our Services.
  • Improve, personalize, and expand Our Services.
  • Understand and analyze how you use Our Services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes. We may send you emails and messages on WhatsApp or through other communication modes.
  • Enhance the quality and relevance of our services.
  • Fulfill legal and regulatory requirements.
Information Sharing and Disclosure:
  • Service Providers: We may share your information with service providers who perform services for us, under confidentiality agreements. These parties would be required to use the information obtained for such purposes exclusively.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Normal Business Operations: Information may be shared as part of normal business operations, such as providing you with any services to which you subscribe, collecting fees, and informing you about services.
  • We are committed to keeping your data private, and personal data is not shared, sold, or rented to third parties for marketing purposes.
  • We may occasionally invite selected third parties to participate in offers we feel would be attractive to Marketwatch by Upsurge customers.

You agree that all personal information, data, and material provided by you at the time of availing the subscription has been provided voluntarily, and Upsurge will take due care to ensure the privacy of this data. However, Upsurge is not obliged to review customer data for accuracy or potential liability, and the Customer shall fully indemnify, defend, and hold Upsurge harmless from and against any and all damage, losses, costs, or liabilities that may be caused due to Customer Data being used in any manner not intended under the agreement.

Data Security:

We take the security of your data seriously and use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes advanced encryption to protect your data during storage and transmission. Regular security assessments, audits, and updates help prevent unauthorized access and safeguard your information. However, no internet-based service can be 100% secure, so we cannot guarantee the absolute security of your information. Your information may be stored and processed on computers protected by physical as well as reasonable technological security measures and procedures.

Data Retention:

We retain your personal information only for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law.

Your Data Protection Rights:

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

You may opt out of promotional communications at any time. You always have the right to refuse or withdraw your consent to share/dissemination of your sensitive personal data or information by contacting customer care; however, in such an event, you would no longer avail the services of Upsurge.

Children's Privacy:

The platform is not designed for children under 18, and we do not knowingly collect their information.

Policy Violations:

Misuse of the platform or violation of policies may lead to account suspension or service denial.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the platform signifies acceptance of revised terms. Changes to this Policy are effective when they are posted on this page.

Contact Us:

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@upsurge.club.

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